Data We Gather

We gather and manage various types of personal data, including:

Your Information Usage

We utilize your personal information for these key purposes:

  • Service Delivery and Contract Fulfillment:
    • We handle vehicle rental bookings and agreements with care, ensuring all details are accurately processed. Identity verification is conducted to confirm you meet our rental standards. We streamline the collection and return of vehicles to enhance your experience. Payment processing, including deposits and charges, is managed securely and efficiently.
  • Customer Communication (Legitimate Interest and Contract Fulfillment):
    • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services or policies.
  • Marketing Consent and Legitimate Interest in Blackburn:
    • We will send you promotional offers, newsletters, and service updates when you have given consent or we have a legitimate reason. You can opt out anytime.
  • Service Enhancement (Legitimate Interest):
    • Evaluating website interactions to refine user experience and improve functionality. Conducting research to upgrade our vehicle fleet and services.
  • Compliance with Legal Requirements:
    • Meeting all legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Policies

Sharing Your Information

  • Local Partners and Service Providers: Third-party partners assist us in providing our services, including payment processors, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information for marketing.

Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures encompass encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information for the duration needed to achieve the purposes it was collected for, including compliance with legal, accounting, and reporting obligations. The length of time we retain data depends on the type of information and the specific circumstances of its processing.

Your Rights in Blackburn

Your rights under UK data protection law are as follows:

  • Access to Your Information: Request access to your personal information records.

Contact us below to exercise your privacy rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to control how data is collected and used while visiting our site.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal regulations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Blackburn Car Hire

For inquiries regarding our Privacy Policy or data practices, contact us:

Blackburn Car Hire Services
Shadsworth Road, Blackburn, BB1, Lancashire, United Kingdom
Contact Us by Phone: 441524566132